Shipping & Refund Policy

Shipping Policy

  • Custom Made-to-Order: We do not carry ready-made stock. Every award is custom-crafted based on your specific design and requirements.

  • Shipping Methods & Timelines: We offer multiple shipping options depending on your timeline and budget:

    • International Express: 5–7 days

    • Air Freight: 7–10 days

    • Sea Freight: Around 1 month

  • Shipping Costs: Shipping rates depend on the total volume and weight of your cargo, as well as the delivery address. Additional charges may apply based on the final destination.

  • Duties & Customs: The customer is responsible for any applicable local customs duties or import taxes.

  • Shipping Insurance: Shipping insurance options are available upon request to protect your transit.

Made for Your Event


 Every crystal, glass, and metal award is custom-crafted to match your exact design, logo, and engraving details.

Bulk & Corporate Orders

: Perfect for employee recognition, sports tournaments, and corporate galas with scaling options for large quantities.

Dedicated Assistance


Quick, personal communication for custom artwork adjustments and order updates.

Securely Packaged


Specially padded and protected transport to ensure your delicate crystal pieces arrive flawless.

We are committed to providing a smooth and hassle-free shopping experience from start to finish. If you have any questions or need assistance, our customer support team is always ready to help.